How to Manage Your Creative Agency for Great Digital Campaigns

Thanks to my job and my employees’ deep pockets, I’ve had the privilege of working with some of the best creative shops in the world (by the measure of the number of  Cannes Lions awards won or the fee that they get paid). The best-known agencies employ great talent, and I’m often amazed by the clever and creative ideas they bring to the table. But the truth is that creative agencies are best at telling stories, while a key factor in digital creative performance is the ability to effectively get a message across to drive a behavior change. For this reason, the best work of these highly-awarded and highly-paid creative agencies comes across a 60″ TV spot, or through an execution that requires a summary showreel to make it all come together, while the digital creatives of an integrated plan are often less than impressive. Continue reading