Discussions about generative AI are everywhere right now, and I feel compelled to add my take to the mix. However, I’m hoping to bring you something a little different. Rather than focus on the endless world of possibilities generative AI will create or the jobs it will destroy, I want to step back.
Instead of focusing on the AI itself, I want to focus on the people — that’s us — who are going to have to adjust to stay relevant in the age of generative AI.
What traits will keep us relevant in the age of generative AI?
Advertising during the Super Bowl is a privilege for any advertising professional, not only because of the one hundred million people tuning in every year — making it the most watched program in the US — but also because of the incredible amount of resources it takes to buy a spot, develop an ad, and execute a campaign correctly.
Between 2018 and 2022, I’ve had the privilege of leading Paid Media for Anheuser Busch, the biggest in-game advertiser. Since this is the first year in a while I don’t have to worry about putting out fires and negotiating last-minute requests related to running 4-8 ads in the Super Bowl, I thought it would be fun sharing some of what I’ve learned.
Here are nine lesser-known things about Super Bowl advertising and some of my tips from experience.
“We are navigating uncertain times.” How often have you heard some variation of this phrase in the last three years? It’s been used to explain everything from layoffs to schedule changes to service disruptions, and — while it may be true — it’s getting exhausting. I think it’s fair to say that we’re all looking for more “certain times.”
Perhaps more certainty and predictability lie in the future, but they remain to be seen. Right now, everyone (especially those in marketing) needs to focus on navigating uncertainty.
Adjust Investment Strategies for Uncertain Times
In the past year, we have seen the tide shift from a general policy of “grow at all costs” to “show profitability.” This means that companies’ investment strategy needs to focus on protecting the bottom line, and if the correction is not done gradually over time, the marketing budget is the most exposed to cuts and pullbacks.
This is usually because of two reasons:
A structural adjustment like laying off part of your staff comes with expensive severance packages and therefore requires time to show an impact on the bottom line.
Because companies that need to prioritize revenue and profits in the short term are often willing to forgo a medium to long-term impact for immediate relief, favoring sales costs that can bring immediate revenue vs. marketing expenditures that bring both short, medium, and long-term benefits.
This is the reason why companies that are seeing a softening demand (i.e., topline decline) or are anticipating a market contraction, tend to cut media and marketing budgets before reducing sales costs.
The problem is that if this pullback is done too abruptly, inbound demand will soften to the point where your sales efforts become less effective and will therefore worsen the company’s need to cut costs to maintain margins. Moreover, if your disinvestment strategy is more drastic than your competitors, the market share loss will make a later recovery 2-3x more expensive than the initial savings.
At this point, people may be tempted to suggest that to prevent this tricky situation, companies should have been more conservative in bolstering costs during a growth period. Still, we need to remember that limiting spend in a moment of growth also presents the opportunity cost of losing “fair” market share with respect to the market and competition.
Since we can’t go back in time, let’s discuss how companies can navigate a worsening financial outlook and how marketing and finance departments can partner together to adjust their investment strategy to manage the current environment.
Attention is the most valuable resource in the advertising industry. It is a prerequisite for message reception, encoding, and ultimately, the ability to change perception and drive behavior. As advertising legend Bill Bernbach said, “If your advertising goes unnoticed, everything else is academic.”
While the idea of measuring and optimizing for human attention to improve advertising effectiveness is becoming more prominent in the industry, thereare still those who believe it’s a concept too ephemeral to properly be measured or too marginal to grant the investment needed to make it mainstream.
This adverse perspective is often driven by a limited understanding of the nuances around this topic or a deliberate effort to protect a business interest. While there’s little I can do about the latter, I want to help address the former. I do so here by laying out some of the foundations for a constructive conversation around this fundamental resource.
We are facing a pandemic to a degree we’ve never seen in modern times, and there is a whole range of emotions in trying to deal with this new reality. We can’t avoid being afraid. However, part of me can’t help but see the current events as a force for good.
All around the world, countries, companies, and individual people are making long-overdue changes now that we finally have the right incentive.